Free standard US shipping · No minimum spend · 30-day returns

Questions, answered

Can I use every brush on paintwork?

No. Choose for the surface and intended use stated on the specific listing. Follow the supplied care directions and do not assume a brush intended for wheels is suitable for every painted surface.

How do I select a backing plate or pad?

Check the listed diameter, attachment and compatible machine or backing-plate information. Size and fit variants are shown within the relevant product rather than treated as interchangeable parts.

How do I compare colors, sizes or configurations?

Use the options and measurements on the exact product page. Photographs can look different across screens; available choices are limited to the options actually shown for that item.

What is included with my purchase?

Check the selected product’s description and included-parts information. Accessories pictured in a use scene are included only when the listing says so.

How do I add the correct quantity to my cart?

Select the available product options, use the minus and plus controls or enter a quantity of at least one, then select Add to Cart. Review the selected option and quantity in your cart before continuing.

Where is standard shipping free?

Standard shipping is free, with no minimum order value, to the contiguous 48 United States and the District of Columbia. Alaska, Hawaii, US territories and military addresses are outside the current service area.

When should I expect delivery?

Allow 1–3 business days for order processing and 3–4 business days in transit. The total estimate is 4–7 business days, not an additional time period. Weekends and US public holidays are excluded.

How can I follow a shipment?

Use the dispatch information and carrier tracking supplied for your order. If a link or update is missing, email [email protected] with your order number and the email used at checkout.

What is the return window and who pays postage?

Contact us within 30 calendar days after delivery to request a return. The merchant pays return shipping; obtain the return instructions before sending the parcel. No restocking fee is charged.

What should I do if an item is damaged or incorrect?

Tell us the detailing tool or accessory, its size and the model information relevant to fit. Keep backing-plate screws, adapters and other supplied parts together. If an item does not fit, do not force or modify it. For damage or a defect, photos of the product, fittings and shipping box help us arrange the appropriate remedy. Contact [email protected] with the order number and clear photographs where safe to take them.

When is an approved refund issued?

After the returned item is received, inspection and initiation of an approved refund take 5–7 business days. Refunds are sent to the original payment method; the provider or bank may take additional time to display the credit.

How do I contact Autoshinepro?

Email [email protected] or call +1 (910) 274-5302. Include an order number for an existing purchase. Pay securely through the PayPal option at checkout. Do not send card details by email.

Autoshinepro
1513 Soaring Spirit Dr,Wilmington, NC 28409, US
ZIP 28409
+1 (910) 274-5302
[email protected]